Terms and Condition

1. Introduction Welcome to MYHEAT Learning Hub! By accessing and using our platform (https://elearning.myheat.co.za/), you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

2. User Accounts

• To access certain features, you must create an account with accurate information.

• You are responsible for maintaining the confidentiality of your account and password.

• MYHEAT Learning Hub reserves the right to suspend or terminate accounts for any misuse or violation of these terms.

3. Course Enrollment & Access

• Enrollment grants you a non-transferable, limited license to access the course materials.

• Unauthorized distribution, reproduction, or reselling of course content is strictly prohibited.

• Course access duration is subject to the terms specified at the time of enrollment.

4. Payments & Refunds

• All payments must be made in full before accessing premium courses.

• Refund requests must be submitted within 7 days of purchase and will only be granted if the user has not accessed more than 20% of the course content.

• Refunds will not be issued for digital downloads or course materials already accessed.

5. Intellectual Property

• All content on MYHEAT Learning Hub, including videos, text, and graphics, is the intellectual property of MYHEAT and its content providers.

• Users may not copy, reproduce, or share content without prior written permission.

6. Limitation of Liability

• MYHEAT Learning Hub is not responsible for any technical issues, system downtimes, or interruptions in service.

• We do not guarantee employment, academic recognition, or any specific results upon completion of our courses.

7. Code of Conduct

• Users must engage respectfully with instructors and fellow learners.

• Any form of harassment, discrimination, or misuse of the platform will result in immediate account suspension.

8. Modifications to Terms

• MYHEAT Learning Hub reserves the right to update these terms at any time. Users will be notified of major changes via email or platform announcements.

9. Governing Law

• These terms are governed by the laws of South Africa. Any disputes shall be resolved under South African jurisdiction.